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Home > Services > Virtual Office ➤ Virtual Office Services
Virtual Offices

Virtual Offices

Telnexx Virtual Office is a suite of cloud-based telephony tools that lets you organize business communications without tying employees to a single physical office. Your company can use one business number, a virtual PBX, SIP telephony, call forwarding, and other services to handle customer calls. Employees can take calls from the office, home, or another country, while customers continue using the same familiar business number. A virtual office is suitable for remote teams, small and medium-sized businesses, sales and support departments, and companies with multiple branches.

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About Virtual Office

Business Communications Without a Physical Office

A virtual office lets you build a complete business telephony infrastructure without installing an on-premise PBX or complex equipment. Core telephony functions run in the cloud, while employees connect through IP phones, softphones, mobile devices, or other compatible solutions.

One System for a Remote Team

Employees can work from different cities and countries while staying connected to the company phone system. Customers call a single business number, and the system automatically routes calls to the right employee or department. This is convenient for distributed teams, remote staff, and companies with several offices.

Easy Business Scaling

As your company grows, you do not need to rebuild the entire phone system. You can add new numbers, employees, SIP lines, and call-handling scenarios as needed. A virtual office can adapt to changes in team structure and call volume.

Benefits of a Virtual Office

Minimal Equipment

Business telephony does not require an on-premise PBX or dedicated server infrastructure.

Work from Anywhere

Employees can make and receive business calls regardless of their location.

One Business Number

Customers use one familiar number while incoming calls are distributed to the appropriate employees and departments.

Quick Employee Setup

New employees can be added to the phone system without installing separate phone lines or complex equipment.

Flexible Call Routing

Configure queues, call forwarding, schedules, and sequential or simultaneous ringing for employees.

Suitable for Businesses of Any Size

A virtual office can be used by a small team, an international company, a sales department, a support team, or a network of branches.

Virtual Office Features

1

Virtual Phone Numbers

Connect phone numbers from different countries and regions to communicate with customers and expand into new markets.

2

Virtual PBX

Bring employees into one phone system, create extensions and departments, build call queues, and configure call-handling scenarios.

3

SIP Telephony

Use SIP trunks, IP phones, softphones, and compatible equipment for business calls over the internet.

4

Call Forwarding

Route incoming calls to mobile, landline, SIP numbers, or other employees according to your business workflow.

5

IVR and Automatic Call Routing

Create voice menus and automatically direct callers to sales, support, accounting, or another department.

6

Virtual Office for International Business

Connect virtual numbers from different countries and bring offices and remote employees into a single phone system. Customers can call local numbers while your team handles calls regardless of their actual location.

How to Set Up a Virtual Office

1

Define Your Requirements

We determine the number of employees, required phone numbers, call destinations, department structure, and main communication scenarios.

2

Select the Telephony Infrastructure

We define the required virtual numbers, SIP connections, routing rules, call forwarding, and other features.

3

Configure the Virtual Office

We create the company phone structure, connect users and numbers, and configure the required call-handling scenarios.

4

Test and Launch

We test incoming and outgoing calls, routing, call quality, and all connected services before launch.

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Integration with CRM, AI, and Other Services

Amazon Pipedrive Ribbon Genesys Hubspot Monday Salesforce Pabbly Zapier Zendesk Zoho

Virtual Office Pricing

Configuration

Virtual Office

Currency

USD

Connection from
USD 19.00
Monthly Fee from
USD 25.00

Frequently Asked Questions About Virtual Office

What Is a Virtual Office?

A virtual office is a cloud-based infrastructure for organizing business communications without requiring employees to work from one physical office. It can include virtual numbers, a PBX, SIP telephony, call forwarding, and other services.

Do I Need My Own PBX for a Virtual Office?

Not necessarily. Core functionality can be provided through a cloud-based virtual PBX, with employees connecting over the internet.

Can Employees Work from Different Countries?

Yes. Employees can connect to the company phone system from different locations as long as they have the necessary equipment and an internet connection.

Can One Number Be Used by Multiple Employees?

Yes. Incoming calls to one business number can be distributed among several employees or departments.

Can I Connect Phone Numbers from Different Countries?

Yes, if the required number type is available in the selected country and all carrier and local regulatory requirements are met.

Is a Virtual Office Suitable for a Remote Team, and Can It Be Integrated with a CRM?

Yes. A virtual office is well suited to remote and distributed teams, and depending on the platform used, the telephony system can be integrated with CRM and other business systems.

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