Telegram + 380 (44) 360 97 26
UK/EN/RU
Sign in
Home

Virtual phone numbers

Services

Prices

Support

About us
Contacts
Home

Virtual phone numbers

Services

Prices

Support

About us
Contacts
+38(044)3609726 +38(087)4747749 info@direct-number.com
Home > Services > Number Porting (MNP) ➤ Phone Number Migration with Telnexx
Phone Number Porting Service (Number Portability)

Phone Number Porting Service (Number Portability)

Number porting, or number portability, lets you keep your existing phone number when moving to a new telecom infrastructure or provider. Customers and partners continue to reach you at the same number, so you do not need to update contacts on your website, in advertising, documents, or CRM. With Telnexx, you can migrate your number and connect it to IP telephony, SIP trunking, a virtual PBX, call forwarding, and other services. Porting availability depends on the country, number type, and current carrier.

Connect Start a chat

About Number Porting and Number Portability

Keep Your Existing Phone Number

Number porting lets you move to a new telephony infrastructure while keeping the number your customers already know. Once the port is complete, the number stays the same, so there is no need to change contact details on your website, advertising materials, business cards, contracts, or other sources.

Migrate Without Changing Customer Contacts

Phone number migration is especially useful for businesses that have used the same number for years and want to preserve a familiar contact channel. Customers continue calling the same number while call handling moves to the new system, allowing you to modernize telephony without asking customers to update their contact information.

Connect to Modern Cloud Telephony

After porting, the number can be used with SIP trunks, a virtual PBX, call forwarding, IVR, call queues, and CRM integrations. Your business keeps the existing number while gaining the flexibility of modern IP telephony.

Benefits of Number Porting

Keep a Familiar Number

The number your customers and partners already know remains the same after the transition.

No Need to Change Advertising

There is no need to update your phone number on the website, outdoor advertising, directories, social media, documents, or other materials.

Move with Your Existing Number

Your business can switch to a new telephony system while continuing to use its current phone number.

Reduce the Risk of Lost Enquiries

Customers do not need to learn a new number, which helps minimize disruption to established communication channels.

Modern Telephony Features

After porting, you can use call routing, forwarding, SIP, a virtual PBX, IVR, and other tools.

One Communications Environment

Ported numbers and new virtual numbers can be managed within a single business telephony infrastructure.

What You Can Do After Number Porting

1

Mobile Number Portability (MNP)

MNP (Mobile Number Portability) lets you keep a mobile number when changing carriers or telecom infrastructure. Availability depends on the country, carrier, local regulations, and number type.

2

Move Your Number to Another Region

For selected countries and destinations, number migration may be available when changing the service region. Whether a specific number can be retained depends on the national numbering plan and carrier rules.

3

Types of Numbers That Can Be Ported

Depending on the country and carrier, porting may be available for local, national, business, mobile, Toll-Free, and other phone number types. Each number is checked individually before the porting process begins.

4

Connect to a Virtual PBX

Use the ported number with a cloud PBX, add employees, create extensions, and configure call-handling scenarios.

5

SIP Connectivity and Call Forwarding

Connect the ported number via SIP to your PBX, IP phones, or softphones and configure forwarding to the destinations you need.

6

CRM Integration

Connect calls with your CRM, keep communication history, and automate workflows for sales or support teams.

Number Porting Process

1

Check Porting Availability

We check the country, number type, current carrier, and whether the specific number is eligible for porting.

2

Prepare the Required Documents

Proof of ownership may require account holder details, a recent carrier bill, a contract, a Letter of Authorization, or other documents.

3

Submit the Porting Request

Once the information is verified, the porting request is submitted and the process is coordinated with the carriers involved.

4

Migrate and Test

After the switch, we verify incoming calls, routing, and the connected services to make sure the number works correctly.

Connect Start a chat

Integration with CRM, AI, and Other Services

Amazon Pipedrive Ribbon Genesys Hubspot Monday Salesforce Pabbly Zapier Zendesk Zoho

Number Porting Pricing

Service

Number Porting

Currency

USD

Price
USD 10.00
Monthly Fee
USD 0.00

Frequently Asked Questions About Number Porting

What Is Number Porting?

Number porting, or number portability, is the process of keeping an existing phone number when moving to another carrier or telecom infrastructure.

What Is MNP?

MNP stands for Mobile Number Portability. It allows a mobile number to be retained when changing carriers. MNP availability and procedures depend on the country.

Can Any Phone Number Be Ported?

No. Porting availability depends on the country, number type, current carrier, and local regulations. Each number must be checked individually.

Can I Move My Number to Another Region?

This may be possible for certain countries and number types. Availability depends on the national numbering plan, the carrier, and the rules for the specific destination.

What Documents Are Required for Number Porting?

You may need account holder details, a bill or contract from the current carrier, a Letter of Authorization, and other supporting documents. The exact requirements are confirmed after the number is checked.

How Long Does Number Porting Take, and Can I Use the Number with SIP or a Virtual PBX?

The timeframe depends on the country, carrier, number type, and accuracy of the submitted documents. After porting is complete, supported configurations can use the number with SIP trunking, a virtual PBX, call forwarding, and other Telnexx services.

Connect Start a chat